Student Finance Advisor

Department: Registry

Reporting to: Student Finance Manager

Location: Tower Hill, London / Hybrid

LCCA are looking for a student-focused Student Finance Advisor to provide expert guidance and support to students on all aspects of Student Finance England (SFE). This is an excellent opportunity for someone who enjoys helping others, solving problems, and delivering an exceptional student experience.

Working as part of the Student Services team, you'll provide accurate advice, support students with funding applications, and ensure finance processes are delivered efficiently and compliantly.

Key Responsibilities

• Provide advice and guidance on Student Finance England funding, eligibility, and financial policies.

• Support students with SFE applications and finance-related queries.

• Respond to enquiries via email, telephone, and face-to-face meetings.

• Handle sensitive financial discussions with empathy, professionalism, and discretion.

• Manage communications with UCA regarding registration, attendance confirmations, and student funding requirements.

• Maintain accurate student finance records and ensure compliance with GDPR and institutional policies.

• Complete termly attendance confirmations and administer weekly reporting requirements.

• Work closely with the Student Hub, academic teams, and external funding bodies to resolve student finance issues.

• Contribute to service improvements and initiatives that enhance the student experience.

About You

You will be an organised and approachable professional with strong communication skills and a genuine commitment to supporting students.

Essential

Bachelor's degree or equivalent relevant experience.

Experience in finance, compliance, administration, or student support within an education or public sector environment.

Understanding of UK regulatory requirements, including GDPR, Safeguarding, and Prevent.

Excellent organisational, analytical, and communication skills.

Ability to manage multiple priorities and work both independently and collaboratively.

Strong IT skills, including experience with student management systems and Microsoft Office.

Desirable

Experience within higher education

Knowledge of Student Finance England processes.

Familiarity with financial systems and reporting tools.

Understanding of Office for Students (OfS) requirements.

Why Join Us?

At LCCA, we are committed to providing an inclusive, supportive and creative educational environment for our students and staff. This is a fantastic opportunity to play a key role in supporting students throughout their educational journey. You'll join a collaborative and supportive team where your work will have a direct impact on student success and satisfaction.

How to Apply

Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.